The Door Staff ‘s primary function is enforcing Arizona State Liquor Laws, Hotel Congress rules and regulations and guest services to ensure a safe and enjoyable time for patron of the hotel. This includes age verification, crowd control, dress-code enforcement, intervener in altercations, first aid and ejecting certain patrons from the establishment for causing disturbances or fights. The manner by which the security staff accomplishes their job duties is critical.
To provided Congress guest services in an efficient, friendly, and safe manner that will benefit other employees and result in guest satisfaction and safety.Principle Activities:
- Abide by all Arizona Liquor Laws
- Warmly greets guests as they approach the entrance to the bar.
- Ensures outside alcohol, weapons and other unapproved items are not brought on to premise.
- Cleans any spillage and removes any broken glasses or plates to ensure safety.
- Removes empty bottles and trash.
- Removes dirty ashtrays from the plaza and patio tables.
- Puts back in its place anything that is out of place.
- Carries out any task or job suggested by managers or those that are necessary to keep our standards of quality and those that are needed to keep our guests happy and safe.
- Follow closing bar checklist. All side work must be completed and signed off on by MOD. Clocks out at the end of his/her shift, accurately claiming tips.
- Continues to strive for greater knowledge by participating in employee training sessions and meetings; accepts ownership for accomplishing new and different tasks; explores opportunities to add value to job accomplishments.
- Protects other employees and guests by adhering to sanitation and safety polices; maintains clean and orderly work areas.
- Good listener
- Verbal communication
- Focus on customer service.
- Firm but fair approach
- Calm under stress
- The ability to control emotion in potentially volatile situations.
- Liquor Law Certification
- Lifting 20-100 lbs. (trays, dish racks, glass racks, etc.)
- Pushing 50-150 lbs. (portable bar, kegs)
- Carry 20-100 lbs. (trays, dish racks, glass racks, etc.)
- Must be able to have balance and maneuver between seated and standing guests.
- Need to be able to stand for long periods of time – 90% of shift minimum.
Flexible; scheduled days and times will vary. Nights, weekends, and holidays are a must.
This is not necessarily an exhaustive list of all the responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.
Compensation: starting at $12.15/hour plus tips