Careers

Careers at Hotel Congress and Maynards Kitchen
Voted Best Place to Work 2016 by Tucson Metro Chamber (and nominated in 2014), working at Hotel Congress and Maynards Kitchen lives up to the hype. We are professionals, we are fun, we have purpose, and we are family. Join us.

Our benefits include health, dental, supplemental and pet insurance, 401(k), company discounts, training programs, career advancement, paid time off, and paid sick leave.

Hotel Congress is an Equal Opportunity Employer. We consider all applicants for all positions without regard to race, color, religion, creed, gender, housing status, national origin, age, sexual orientation, gender identification, disability, marital or veteran status or any other legally protected status. We encourage applications from women, people of color, and the LGBTQIA community.

Job Board

Cup Cafe Line Cook

Cup Cafe, the signature Hotel Congress restaurant, attracts every walk of life for its eclectic American fare served seven days a week, 365 days a year in downtown Tucson. The Cup is an award-winning destination for locals and visitors alike, complete with a full bar, dining room, and plaza seating. Expect a wait for breakfast on the weekend — itʼs the best in town. The build your-own Bloody Mary bar helps the time pass quickly.

The Cup Café is seeking a full-time Line Cook with at least 3 years high volume line cook experience in Broiler, Sauté, and Pantry positions is required, but 5+ years is preferred. Fast paced breakfast service is a plus but also accepting dinner experience. Position is paid hourly and offers health, dental and 401k to all full-time employees. Pre-approved 5-10 overtime hours per week!

From scratch, pantry, hot line, sauté, and broiler experience is necessary. Candidates must have strong knife skills, clear understanding and execution of temps and cook times. Must be team and guest orientated at all times.

Job Types: Full-time, Part-time

Compensation: $14-16/hr, depending on experience

Cup Cafe Prep Cook

Cup Cafe, the signature Hotel Congress restaurant, attracts every walk of life for its eclectic American fare served seven days a week, 365 days a year in downtown Tucson. The Cup is an award-winning destination for locals and visitors alike, complete with a full bar, dining room, and plaza seating. Expect a wait for breakfast on the weekend — itʼs the best in town. The build your-own Bloody Mary bar helps the time pass quickly.

The Cup Cafe is seeking a full-time Prep Cook.

Prep Cook Applicants should have:

  • 1 year from scratch Prep Cook experience minimum
  • from-scratch experience is necessary
  • candidates must have strong knife skills
  • ability to read and follow recipe specifications
  • evening, weekend, and holiday availability
  • strong work ethic- must be team and guest oriented at all times

Benefits include health, dental, and pet insurance; 401k with company match; paid sick leave.

Salary: $13-14/hour, depending on experience

Club Congress Door Staff

Named by Esquire as one of America’s Best Bars, Club Congress is located in the heart of downtown Tucson and hosts events, live music, or DJs every night of the week. Club Congress is regarded as being the longest-running venue of its kind west of the Mississippi.

We are currently hiring Door Staff.

General Function:
The Door Staff ‘s primary function is enforcing Arizona State Liquor Laws, Hotel Congress rules and regulations and guest services to ensure a safe and enjoyable time for patron of the hotel. This includes age verification, crowd control, dress-code enforcement, intervener in altercations, first aid and ejecting certain patrons from the establishment for causing disturbances or fights. The manner by which the security staff accomplishes their job duties is critical.
Job Purpose:
To provided Congress guest services in an efficient, friendly, and safe manner that will benefit other employees and result in guest satisfaction and safety.Principle Activities:
  • Abide by all Arizona Liquor Laws
  • Warmly greets guests as they approach the entrance to the bar.
  • Ensures outside alcohol, weapons and other unapproved items are not brought on to premise.
  • Cleans any spillage and removes any broken glasses or plates to ensure safety.
  • Removes empty bottles and trash.
  • Removes dirty ashtrays from the plaza and patio tables.
  • Puts back in its place anything that is out of place.
  • Carries out any task or job suggested by managers or those that are necessary to keep our standards of quality and those that are needed to keep our guests happy and safe.
  • Follow closing bar checklist. All side work must be completed and signed off on by MOD. Clocks out at the end of his/her shift, accurately claiming tips.
  • Continues to strive for greater knowledge by participating in employee training sessions and meetings; accepts ownership for accomplishing new and different tasks; explores opportunities to add value to job accomplishments.
  • Protects other employees and guests by adhering to sanitation and safety polices; maintains clean and orderly work areas.

Skills/Qualifications:

  • Good listener
  • Verbal communication
  • Focus on customer service.
  • Firm but fair approach
  • Calm under stress
  • The ability to control emotion in potentially volatile situations.
  • Liquor Law Certification
  • Lifting 20-100 lbs. (trays, dish racks, glass racks, etc.)
  • Pushing 50-150 lbs. (portable bar, kegs)
  • Carry 20-100 lbs. (trays, dish racks, glass racks, etc.)
  • Must be able to have balance and maneuver between seated and standing guests.
  • Need to be able to stand for long periods of time – 90% of shift minimum.

Hours:
Flexible; scheduled days and times will vary. Nights, weekends, and holidays are a must.

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

Compensation: starting at $12.15/hour plus tips

This is a part time position.

 
Hotel Front Desk

The Historic Hotel Congress is the creative heart and cultural hub of Tucson. We strive to inspire the local community and world traveler with a unique experience, the best in entertainment, exceptional dining, and unsurpassed hospitality. Every Guest, Every Time!

We are currently seeking a Front Desk Attendant.

The Front Desk Attendant welcomes and registers hotel guests, explaining the accommodations and establishing method of payment. They also check out guests, preparing and explaining the bill. They are responsible for all guest related needs from check-in through check-out with proper technique and professionalism, following all directions and needs presented by the guest, or management. The Front Desk employee is the first line of service at the Hotel Congress not just for hotel guests but for all departments. The Front Desk Attendant is expected to have pervasive knowledge of all upcoming events, shows, hotel packages, merchandise and special menus.

  • Requires candidate who can multitask and be self-driven, with little oversight.
  • Experience with POS and Property Management Software required.
  • Superior organization and guest service abilities required.
  • Basic computer skills including word-processing and e-mail required.
  • Multi-lingual is not required but preferred.
  • Requires excellent communication skills and strong leadership abilities.
  • Requires candidate who can multitask and be self-driven, with little oversight.

Compensation: starts at $12.15-14/hour DOE.

This is a full time position.

Housekeeper

The historic Hotel Congress is seeking a part-time housekeeper with hotel housekeeping experience.

Must have open schedule/availability, good command of verbal English, and ability to climb stairs multiple times a day, stand for a minimum of 7 hours per shift, lift 50 lbs, push 100 lbs, and maneuver in and around tight spaces.

This can be a part or full time position. Full time positions include benefits.

Compensation: $12.15 / hour

Maynards Kitchen Bartender

General Function:
The Bartender is responsible for set-up and breakdown bar duties, serving all guest beverages with proper technique and professionalism, and assisting with all needs presented by the guest and/or Management. The Bartender is expected to have pervasive knowledge of wine, spirits and beer as well as food knowledge.

Job Purpose:
To provided Maynards guest services in an efficient, friendly and safe manner that will benefit the business as well as other employees and result in guest satisfaction and safety.

Principle Activities:

  • Maintain Liquor Law certification and abide by all Arizona Liquor Laws
  • Maintain a safe, enjoyable environment for all guests
  • Observe and interact with all guests (not just friends, regulars and cute guests)
  • Take and place orders through the Aloha system following our Steps of Service and our systems in place
  • Adhere to house policy regarding comps, spillage and pour size
  • Check for visible intoxicated guests when serving and inform MOD
  • Maintain Liquor Law certification and knowledge of Arizona liquor law
  • Be knowledgeable of basic and advanced cocktail recipes, Maynards specialty drink recipes, the bar food menu, bar items, and their ingredients
  • Foster strong relationships with guests through knowledge of Maynards Market and the history behind this name.
  • Fulfill all end of the night closing duties and daily/weekly side work responsibilities
  • Be punctual and reliable for all shifts but fill your own shift when sick, absent etc.
  • Attend scheduled staff meetings.
  • Represent Maynards to the best of our ability each and every night (WE ARE NOT ALLOWED “OFF” DAYS)
  • Check all ID’s when applicable
  • Communication to management trends in guest wants and needs
  • Know nightly drink specials and consult weekly flash

Skills/Qualifications:

  • Exemplary verbal communication
  • Liquor Law Certification
  • Drink Presentation Skills
  • Customer Focused Service
  • Lifting 20-50 lbs. (trays, dish racks, glass racks, etc.)
  • Pushing 50-150 lbs. (portable bar)
  • Carry 20-50 lbs. (trays, dish racks, glass racks, etc.)
  • Must be able to have balance and maneuver between seated guests
  • Need to be able to stand for long periods of time – 90% of shift minimum

Hours:
Must be available to work nights, weekends and holidays

Compensation:
Hourly/dependent on experience

Maynards Kitchen Server Assistant

Recognized by Arizona Highways as one of Arizona’s Best Restaurants, Maynards Kitchen will consistently delight you with wonderful food & wine, its hip, spirited bar, and lively atmosphere. Along with sister business, the Hotel Congress, Maynards has been the anchor of downtown dining, serving up local, innovative cuisine through a seasonal menu since 2008.

Maynards Kitchen is seeking a Server Assistant.

Objectives:

  • Ensure all guests receive a quality hospitality and service– Every Guest, Every Time.
  • Bus, clean, dry, and reset tables immediately/efficiently properly following S/A steps of service outlined in manual (replace salt after every table)
  • Maintain overall dinning room & BOH cleanliness
  • Knowledge of menu (recipes, ingredients, etc.) and all beverages; restaurant policies
  • Great guests with water; Flat or Sparkling
  • Assist your fellow employees.
  • Practice all Pima County Health Department health codes and Maynards Kitchen personal hygiene and uniform standards daily.
  • Communicate with host staff throughout shift about table availability.
  • Accurately complete daily and weekly duties.
  • Adhere to scheduled shifts.
  • Sincerely express core personality qualities.
  • Knowledge of table numbers, pivot seating for all areas & run “hot food” when called
  • Adhere to all Maynards Employee Manual Policies

Server Assistant applicants should have:

  • 1 year upscale, full service restaurant experience
  • open availability
  • ability to work quickly and efficiently in a fast-paced environment
  • physically able to stand for at least 95% of shift, to maneuver between tight spaces, and to carry bus tubs, tables, ice buckets and other restaurant items
  • an absolutely pleasant demeanor
  • the innate ability to make people comfortable and happy
  • strong verbal communication skills

MUST BE AVAILABLE TO WORK WEEKENDS AND HOLIDAYS.

Compensation:
Hourly/dependent on experience

Maynards Dishwasher/Night Porter

POSITION TITLE:     Dishwasher     

REPORTS TO:  Executive Chef                    

General Function:

You have a unique opportunity at the Maynards Kitchen. The rewards of your work are directly related to how you take care of our guests, fulfill your objectives and demonstrate your personality qualities. As a Back of the House professional at Maynards Kitchen, your direct supervisors are the Executive Chef.

 

Principle Dish Activities:

  • Ensure all guests receive clean plates, glass ware and flatware, in a timely fashion, and according to our specifications – Every Guest, Every Time
  • Ensure all pots, pans, utensils or any item used in food preparation is cleaned, sanitized, and stored properly
  • Be knowledgeable of our dish machine operation, chemicals and their uses
  • Maintain a clean section and work station throughout each shift
  • Practice all Pima County Health Department health codes
  • Practice all Cup Café personal hygiene and uniform standards daily
  • Remove trash and recycling from kitchen and place in appropriate receptacles
  • Adhere to and work scheduled shifts
  • Assist your fellow employees
  • Notify Chef or MOD anytime equipment falls below standard and/or requires repair
  • Never touch dirty dishes before touching clean dishes without washing hands first
  • Accurately complete daily and weekly duties
  • Sincerely express core personality qualities

 

Principal Night Porter Duties

  • Pull rubber mats and rinse/clean
  • Sweep and mop entire Front of the House –
  • Sweep and mop entire Back of the House (under all equipment/cracks/corners)
  • Clean/empty all floor drains
  • Shake out and replace mats
  • Remove all soiled linen
  • Take out trash and reline trash cans
  • Perform weekly deep clean duties per Chef

 

Core Personality Qualities:

  • Courteous– polite, considerate, and helpful
  • Sincere-genuine common care and concern for the well-being of your guests and your fellow employees
  • Patient– at times it can get rough, don’t let them see you sweat; stay positive
  • Self-Motivated– when you see something that needs to be done, you do it
  • Persistent– constantly strive to improve
  • Sense of Urgency– determination to execute correctly, efficiently and in a timely manner
  • Sense of Ownership– take pride in where you work and what you do, our reputation as a whole represents you, it affects your ability to make money; feel free to give constructive feedback
  • Integrity- possess and adhere to high personal and professional standards

 

Skills/Qualifications:

  • Effective verbal communication
  • Lifting 20-50 lbs (trays, dish racks, glass racks, etc.)
  • Pushing 50-150 lbs
  • Carry 20-50 lbs (trays, dish racks, glass racks, etc.)
  • Must be able to have balance and maneuver throughout busy kitchen
  • Need to be able to stand for long periods of time – 90% of shift minimum

 

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

Effect on End Result:

This position has a primary impact on the overall effectiveness with which Maynards accomplishes its aims and objectives in service to the guest through providing quality/safe customer services to meet the needs of all individuals.

Compensation:
This position starts at $14.00 hour.

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