Club Congress FAQ

HEALTH CHECK POLICY

We love music. We also love our guests, our employees, and the artists who entrust us to host their performances. We believe it’s in the best interest of all these groups to ensure their safety as best we can. To that end, we are following the science as we understand it and asking that all guests that enter our indoor club space be vaccinated or show a 72 hour negative Covid test result.

Our outside plaza space will not have this restriction, but we will be following CDC, and local health guidelines, and strongly recommend mask wearing whenever possible. THAT BEING SAID, we will honor any covid restrictions that any artist requests around their performance on the plaza stage.  Please check our concert listings for those details. We appreciate your patience, and appreciate you pivoting with us we navigate this very weird time.

HEALTH CHECK POLICY INFO + FAQ

Before you purchase your ticket or head to an event, it is important to understand the health guidelines and entry requirements of that particular event. Below, you will find the information you need regarding new COVID-19 event protocols.
Fans should regularly check the specific show/event page (all events are listed here) for updated details regarding potential Health Check requirements. Some events will have updated Health Check requirements after the initial sale; ticketholders will receive an email update alerting them to the change in entry qualifications.
Again, please check you the event/show page regularly for updates as guidelines are subject to change.
  • We will accept a picture or scan on your cell phone, photocopy, or original document of your CDC-issued vaccination card.
  • We will accept verification through the Clear app (available where you get your apps) If you need a replacement vaccine card, you can contact your vaccine provider or local health department. For Pima county please email: HEOCVaccine@pima.gov and include name and phone number.
*To be fully vaccinated, you must be:
  • 14 days after your second shot of either Moderna or Pfizer
  • 14 days after your first shot of Johnson & Johnson
  • We will accept a printed, or digital copy of a negative COVID-19 PCR or rapid test result administered by or under the supervision of a healthcare professional within 72 hours of the date of the show you are attending.
  • At-home test results are not accepted under any circumstance.
Ticketmaster does not store or have access to information related to your Health Check.
Yes. Our staff must follow the same onsite Health Check requirements as fans.

GENERAL VENUE FAQ

  • Purchase directly from our website here
  • Our Facebook events at facebook.com/clubcongress
  • In-person at the Hotel Congress front desk
  • At the door if the show is not sold out
We’re located in the historic Hotel Congress in downtown Tucson. We have two venues on property: Club Congress (indoor venue) and Congress Plaza (outdoor venue). 311 E Congress St Tucson, AZ 85701
There’s plenty of metered street parking throughout downtown, and it’s free after 5pm on weekdays and free all day on weekends. There are also several parking garages, including the Depot and Centro garages. More parking info is available here.
The age restriction for each show is clearly stated on the specific event/show pages See the calendar here.
Our indoor venue is primarily a standing room only venue. Our outdoor venue has seating options, and certain shows will have reserved seating available. When this is the case, a reserved seating ticket will be available for purchase from the show page.
Inside the Hotel Congress, you'll find the award-winning Cup Cafe. We encourage you to grab dinner before a show for a great night out! See the menu and make a reservation here. We also have the Plaza Eats food truck on our plaza, open Wednesday to Sunday during shows and events.
Purses and small bags as such as permissible. Backpacks must be checked at the front desk.
This is up to the individual artists performing at Club Congress. Generally speaking, cameras for personal use are okay; however, commercial, large, excessive, and/or bulky photography/videography gear is not allowed and/or must be cleared with the artist prior to any show or event.