Warmly lit outside dining scene

FAQs

We value our guests and want to ensure that you enjoy your time spent at Hotel Congress. Please read our policies carefully before booking a reservation. If you have any additional questions, please contact the Hotel Congress front desk at reservations@hotelcongress.com or by calling 1.800.722.8848.

About Hotel Congress

What is Hotel Congress?

Hotel Congress is a historic, family-owned boutique hotel in downtown Tucson, Arizona, built in 1919. The property combines a hotel, the Cup Cafe restaurant, three bars, the Club Congress nightclub, the Century Room jazz club, and an outdoor Plaza Stage.

Sources: Hotel, History, Venues

What is there to do at Hotel Congress?

Hotel Congress offers live music most nights, dining at the Cup Cafe, drinks at three bars, haunted hotel tours, and free weekly events. You can stay overnight, see a concert at Club Congress or the Plaza Stage, hear jazz at the Century Room, or take a 30-minute ghost tour.

Sources: Calendar, Food & Drink, Hotel

What venues and restaurants are at Hotel Congress?

Hotel Congress has these spaces on one property:

  • Hotel: Cactus Garden Rooms, Club Rooms, Standard Rooms and Haunted Rooms
  • Restaurant: Cup Cafe (breakfast, lunch and dinner)
  • Bars: The Lounge, Tiger’s Tap Room, and the Century Room bar
  • Music venues: Club Congress (nightclub), the Century Room (jazz club), the Plaza Stage (outdoor), and the Tiger’s Tap Room patio

Sources: Hotel, Food & Drink, Venues

Who owns Hotel Congress?

Hotel Congress is family-owned. Richard and Shana Oseran bought the hotel in 1985, the same year Club Congress opened.

Sources: History, About

Why is Hotel Congress famous?

Hotel Congress is best known for the 1934 fire that led to the capture of gangster John Dillinger in Tucson. It is also known for its reported hauntings, its neon sign, the historic Tiger’s Tap Room, and more than 40 years of live music at Club Congress.

Sources: History, Haunted Rooms, Club Congress

Is Hotel Congress worth visiting if I’m not staying there?

Yes. The Cup Cafe, all three bars, the music venues, the plaza and the haunted hotel tours are open to the public, not just hotel guests. Many weekly events on the plaza and in Club Congress are free to enter.

Sources: Food & Drink, Calendar, Venues

Location and Contact

Where is Hotel Congress?

Hotel Congress is at 311 East Congress Street, Tucson, AZ 85701, in the heart of downtown Tucson. It was built to serve travelers arriving at the nearby Southern Pacific Railroad depot.

Sources: Contact, History

What is the phone number for Hotel Congress?

Call Hotel Congress at 520-622-8848 or toll-free at 800-722-8848. The front desk is staffed 24 hours a day.

Sources: Contact, Hotel FAQs & Info

How do I email Hotel Congress about a room reservation?

Email reservations@hotelcongress.com or call the front desk at 1-800-722-8848.

Sources: Contact, Hotel FAQs & Info

Is there parking at Hotel Congress?

Parking for Hotel Congress is in a lot across the street and in a garage off the premises. Check in at the front desk first, and staff will give you your parking options.

Sources: Hotel FAQs & Info, Contact

Does Hotel Congress have EV charging?

No. Electric vehicle charging is not currently available at Hotel Congress.

Source: Hotel FAQs & Info

How far is Hotel Congress from Tucson International Airport?

Hotel Congress is about 8 miles from Tucson International Airport, roughly a 14-minute drive. Hotel Congress does not offer an airport shuttle.

Sources: Hotel FAQs & Info, Contact

Is Hotel Congress within walking distance of the streetcar, the Convention Center or the University of Arizona?

The Tucson streetcar is within walking distance of Hotel Congress. The Tucson Convention Center and the University of Arizona are generally too far to walk comfortably, so plan on the streetcar or a short drive.

Sources: Hotel FAQs & Info, Contact

Rooms, Rates and Booking

How much does a room at Hotel Congress cost?

Room rates at Hotel Congress generally run $129 to $229 per night and change by season. Special-event dates are priced differently; call 800-722-8848 for those rates.

Sources: Hotel, Hotel FAQs & Info

What types of rooms does Hotel Congress have?

Hotel Congress has four room types: Cactus Garden Rooms, Club Rooms, Standard Rooms and Haunted Rooms. Every room is decorated individually, with furniture and books chosen by the owner and artwork unique to that room.

Sources: Hotel, Cactus Garden Rooms, Club Rooms, Standard Rooms, Haunted Rooms

How many rooms does Hotel Congress have?

Hotel Congress has 40 guest rooms.

Sources: Hotel FAQs & Info, History

What bed sizes are in Hotel Congress rooms?

Hotel Congress rooms come in different bed configurations, with twin, double, queen and king beds depending on the room. Check the bed details of the specific room before you book.

Sources: Cactus Garden Rooms, Club Rooms, Standard Rooms, Haunted Rooms

Do Hotel Congress rooms have TVs?

No. Hotel Congress rooms have no televisions by design. Instead, each room has a retro radio, a tray of local treats, and free Wi-Fi.

Sources: Hotel, Hotel FAQs & Info

What radio station plays in the rooms?

The radios in every Hotel Congress room are pre-tuned to 91.3 KXCI, Tucson’s community radio station. KXCI broadcasts live from a studio in the hotel’s downstairs lobby.

Sources: Radio Station, Hotel

Is Wi-Fi free at Hotel Congress?

Yes. Wi-Fi is complimentary for all hotel guests.

Sources: Hotel, Hotel FAQs & Info

Does Hotel Congress have air conditioning?

Yes. Hotel Congress replaced its 1930s evaporative cooler with air conditioning in 2010.

Sources: Hotel FAQs & Info, History

How do I book a room at Hotel Congress?

Book online through the “Book a Room” button at hotelcongress.com, or call 800-722-8848. Online bookings charge the first night when you reserve. Haunted Rooms must be booked by contacting the hotel directly.

Sources: Hotel, Haunted Rooms, Hotel FAQs & Info

Are roll-away beds available?

Yes. Roll-away beds cost $30.

Source: Hotel FAQs & Info

Is breakfast included with a room at Hotel Congress?

Generally no. Breakfast is not included with a standard room, though some special-event packages include it. The Cup Cafe in the hotel serves breakfast daily from 8 a.m.

Sources: Hotel FAQs & Info, Cup Cafe

Does Hotel Congress have a pool, gym or room service?

No. Hotel Congress has no pool, no fitness center and no room service.

Sources: Hotel FAQs & Info, Hotel

Can I book a hotel package with an event?

Sometimes. Hotel Congress offers hotel packages for select events. For example, its 2026 Halloween parties offered a $250 package with a Standard Room, two tickets, skip-the-line wristbands and two welcome cocktails. Check each event listing.

Sources: Calendar, Signature Events, Club Congress

Hotel Policies
What are check-in and check-out times at Hotel Congress?

Check-in at Hotel Congress is 3 p.m. and check-out is 11 a.m. If you will arrive after midnight, tell the hotel in advance, or your room may be released.

Source: Hotel FAQs & Info

Can I check in early or check out late at Hotel Congress?

Often, yes. Hotel Congress can frequently accommodate early check-in or late check-out; ask the front desk ahead of your stay.

Source: Hotel FAQs & Info

Can I store luggage at Hotel Congress before check-in or after check-out?

Yes. Hotel Congress will hold guests’ luggage before check-in and after check-out.

Source: Hotel FAQs & Info

What is the minimum age to book a room?

Guests must be at least 21 years old to rent a room at Hotel Congress, unless accompanied by a parent or legal guardian.

Source: Hotel FAQs & Info

Are children welcome at Hotel Congress?

Yes. Children are welcome in Hotel Congress rooms when accompanied by a parent or legal guardian. Cribs are not available.

Source: Hotel FAQs & Info

What is the Hotel Congress cancellation policy?

Hotel Congress gives a full refund for cancellations made at least 48 hours before arrival. Cancellations must be made by phone at 1-800-722-8848; they cannot be made online.

Sources: Hotel FAQs & Info, Contact

Is Hotel Congress pet-friendly?

Yes. Hotel Congress welcomes pets up to 80 pounds. The pet fee is $50 for the first night and $25 for each additional night. Request a pet-friendly room when you book.

Source: Hotel FAQs & Info

Is Hotel Congress noisy?

Yes, it can be. Hotel Congress is an urban hotel with a nightclub and outdoor stage, so plaza, club and street noise can reach the rooms. Every room has a white noise machine, and earplugs are free at the front desk. The hotel does not give refunds or discounts for noise.

Sources: Hotel, Hotel FAQs & Info

Can I smoke at Hotel Congress?

All Hotel Congress rooms are non-smoking. Smoking is allowed on the outdoor plaza.

Source: Hotel FAQs & Info

Can I bring my own alcohol to Hotel Congress?

No. Arizona liquor laws prohibit bringing outside alcohol onto the property. You can buy drinks from Hotel Congress and enjoy them in the bars, on the plaza, or in your room.

Source: Hotel FAQs & Info

Does Hotel Congress have an elevator or ADA-accessible rooms?

No. Hotel Congress has no elevator; the original was destroyed in the 1934 fire. All guest rooms are up one flight of stairs, and the hotel has no ADA-accessible rooms.

Sources: Hotel FAQs & Info, Haunted Rooms

Is the front desk open 24 hours?

Yes. The Hotel Congress front desk is staffed 24 hours a day.

Sources: Hotel FAQs & Info, Contact

Am I responsible for damage to my room?

Yes. Guests are liable for any room damage, charged to the card on file. The hotel asks that guests not exceed each room’s stated occupancy.

Source: Hotel FAQs & Info

Haunted Rooms and Ghost Tours

Is Hotel Congress haunted?

Hotel Congress is known as one of Tucson’s most haunted places. Guests and staff report activity across the property, most consistently in four rooms: 212, 214, 220 and 242.

Sources: Haunted Rooms, Hotel

Which rooms at Hotel Congress are haunted?

Hotel Congress has four rooms with the most consistent reports:

RoomStoryBeds
212The Locksmith Apprentice: the door locks and unlocks on its own1 King, sleeps 2
214The Victorian Gentleman: a man in a seersucker suit seen at the window1 King, sleeps 2
220The Tricky Veteran: a long-term resident who leaves butter knives around2 Doubles, sleeps 4
242The Woman in the White Dress: the room’s darkest story1 Double, sleeps 2

Source: Haunted Rooms

Can I stay in a haunted room at Hotel Congress?

Yes. The Haunted Rooms can’t be booked online; contact Hotel Congress at 520-622-8848 for availability. They are popular, so book early, and note they are up one flight of stairs.

Sources: Haunted Rooms, Contact

Does Hotel Congress offer ghost tours?

Yes. Hotel Congress runs 30-minute Haunted Hotel Tours on Fridays at 6 p.m. and Saturdays at noon. Tickets are $15 for adults and $10 for children, sold through DICE. The tour covers the hotel’s ghost stories and the John Dillinger story and ends in the rarely seen séance room.

Sources: Calendar, Hotel, Club Congress

Can I book a private ghost tour?

Yes. Call Hotel Congress at 520-622-8848 to book a private Haunted Hotel Tour.

Sources: Hotel, Contact

Does Hotel Congress hold Halloween events?

Yes. Hotel Congress hosts some of downtown Tucson’s biggest Halloween parties, such as Nightmare on Congress and Totally Hot Halloween, with costume contests and DJs across the property. Dates and prices are posted on the event calendar each fall.

Sources: Signature Events, Calendar

History

When was Hotel Congress built?

Hotel Congress was built in 1919 to serve travelers arriving on the Southern Pacific Railroad, with a soft opening on November 18, 1918. It celebrated its centennial in 2018 and 2019.

Source: History

What happened with John Dillinger at Hotel Congress?

On January 22, 1934, a fire at Hotel Congress exposed that bank robber John Dillinger’s gang was staying there. That discovery led to their capture in Tucson without a single shot fired. Dillinger was then tried in Tucson.

Source: History

What is Dillinger Days?

Dillinger Days is an annual Hotel Congress event, held since 1994, that commemorates the 1934 fire and the capture of John Dillinger’s gang.

Sources: History, Signature Events

How many rooms did Hotel Congress lose in the 1934 fire?

After the 1934 fire, Hotel Congress was rebuilt with 40 rooms instead of its original 80. The rebuild was completed by 1940.

Source: History

Who was Tiger at Hotel Congress?

Thomas “Tiger” Ziegler was the longtime bartender of the hotel’s Tap Room, serving drinks there from 1959 until his death in 2024. The bar was renamed Tiger’s Tap Room in his honor in 2013.

Sources: Tiger’s Tap Room, History

Key dates in Hotel Congress history
YearMilestone
2023The Lounge opens
2022The Century Room opens
2018Centennial celebration; addition to the neon sign
2013Tap Room renamed Tiger’s Tap Room
2010Air conditioning installed
2005Cup Cafe gets its penny floor
1994First annual Dillinger Days
1990Cup Cafe opens
1985Richard and Shana Oseran buy the hotel; Club Congress opens
1959Tiger Ziegler starts bartending in the Tap Room
1934January 22 fire; Dillinger gang captured
1933Tap Room reopens after Prohibition ends
1919Hotel Congress and the Tap Room open

Source: History

Restaurants and Bars

VenueTypeHours
Cup CafeRestaurantDaily 8 a.m.–9 p.m., closed 2–4 p.m.
The LoungeWhiskey and cocktail barThu–Sat 4–10 p.m., bar only 10 p.m.–close; closed Sun–Wed
Tiger’s Tap RoomHistoric barMon–Wed 2 p.m.–midnight; Thu–Sun 2 p.m.–2 a.m.
Century RoomJazz club and mezcal barSet by show times; see calendar

Cup Cafe

What are the Cup Cafe’s hours?

The Cup Cafe at Hotel Congress is open daily from 8 a.m. to 9 p.m., with a break from 2 to 4 p.m. between lunch and dinner. It is closed for dinner on New Year’s Eve.

Sources: Cup Cafe, Food & Drink

Does the Cup Cafe take reservations?

Yes, through OpenTable. Dinner reservations are taken seven days a week. Breakfast and lunch reservations are taken Monday through Thursday only. Reservations are highly recommended on Easter, Mother’s Day, Thanksgiving and Christmas Day.

Sources: Cup Cafe, Food & Drink

What kind of food does the Cup Cafe serve?

The Cup Cafe serves continental favorites with a twist, often made with local ingredients. It is known for its dessert carousel of house-made sweets. The daytime and dinner menu is posted as a PDF on the Cup Cafe page.

Source: Cup Cafe

Does the Cup Cafe have vegetarian, vegan or gluten-free options?

The Cup Cafe often has vegetarian and gluten-free options. The menu changes, so check the current menu on the Cup Cafe page.

Source: Cup Cafe

Is the Cup Cafe good for breakfast in downtown Tucson?

Yes. The Cup Cafe has served breakfast, lunch and dinner since 1990, has been named a “Best Neighborhood Gem” by OpenTable, and regularly wins “Best of Tucson” awards. Walk-ins are taken Friday through Sunday mornings.

Sources: Cup Cafe, History

Does the Cup Cafe have outdoor seating?

Yes. The Cup Cafe sits in the hotel’s north lobby, with an indoor dining room and a large patio that extends onto the Hotel Congress plaza.

Source: Cup Cafe

What is the penny floor at the Cup Cafe?

The Cup Cafe’s floor is covered in pennies, an installation added in 2005. The cafe also displays Jenny Holzer “Truisms,” installed in 1991.

Sources: Cup Cafe, Art, History

The Lounge

What is The Lounge at Hotel Congress?

The Lounge is a Wild West–themed bar in the hotel’s grand lobby, opened in 2023. It focuses on whiskey and custom cocktails and serves charcuterie boards, light bites and house-made desserts.

Sources: The Lounge, History

When is The Lounge open?

The Lounge is open Thursday through Saturday from 4 to 10 p.m., with bar service from 10 p.m. to close. It is closed Sunday through Wednesday.

Sources: The Lounge, Food & Drink

Does The Lounge host whiskey events?

Yes. The Lounge hosts whiskey-focused events such as reserve tastings, Repeal Day parties, Dillinger Days and Kentucky Derby parties.

Sources: The Lounge, Signature Events

Tiger’s Tap Room

What is Tiger’s Tap Room?

Tiger’s Tap Room is Hotel Congress’s historic bar and a Tucson landmark, known as the first bar to operate in Tucson after Prohibition. It holds the world’s largest collection of artwork by western artist Pete Martinez.

Sources: Tiger’s Tap Room, Art, History

When is Tiger’s Tap Room open?

Tiger’s Tap Room is open 2 p.m. to midnight Monday through Wednesday, and 2 p.m. to 2 a.m. Thursday through Sunday.

Sources: Tiger’s Tap Room, Food & Drink

Who has visited Tiger’s Tap Room?

Tiger’s Tap Room was the favorite bar of artists Ted DeGrazia and Pete Martinez. Visitors have included Lemmy of Motörhead, Laurence Fishburne, Billy Gibbons of ZZ Top, Fiona Apple and Krist Novoselic of Nirvana.

Sources: Tiger’s Tap Room, History

Does Tiger’s Tap Room have live music?

Yes. The Tiger’s Tap Room patio hosts free, 21+ small shows and events, such as acoustic sets and a poetry open mic.

Sources: Tiger’s Tap Room, Calendar

Century Room Bar

Where can I get mezcal at Hotel Congress?

The Century Room is Hotel Congress’s borderlands jazz club and mezcal lounge. It pours ancestral small-batch mezcals, craft cocktails, and regional beer and wine.

Sources: Century Room Bar, Century Room

Live Music, Venues and Tickets

What music venues are at Hotel Congress?

Hotel Congress has four live music spaces: Club Congress (indoor nightclub and concert venue, open since 1985), the Century Room (jazz club, open since 2022), the Plaza Stage (outdoor stage on the hotel plaza), and the Tiger’s Tap Room patio (small free shows).

Sources: Venues, Club Congress, Century Room, Plaza Stage

What is Club Congress?

Club Congress is the nightclub and live music venue inside Hotel Congress. It began in 1985 as a once-weekly showcase for downtown Tucson’s creative community and now hosts touring bands, local acts and weekly dance nights. Club Congress holds 400 people.

Sources: Club Congress, History

What is the Century Room?

The Century Room is a borderlands jazz club and mezcal lounge at Hotel Congress, opened in 2022. It presents local and national jazz most nights, usually with two evening sets around 6:30 and 8:30 p.m., plus late-night sets around 10:30 p.m. on weekends.

Sources: Century Room, Century Room Bar

What is the Plaza Stage?

The Plaza Stage is Hotel Congress’s outdoor stage on the hotel plaza. It hosts concerts, markets, dance parties and community events, often with standing room plus premium, rail or table seating.

Sources: Plaza Stage, Venues

How do I buy tickets for Hotel Congress events?

Tickets for Hotel Congress events are sold through DICE, and DICE fees apply. The “Get Event Tickets” link at hotelcongress.com goes to the full calendar of all venues.

Sources: Get Event Tickets, Calendar

Are Hotel Congress shows all ages?

It depends on the show. Each Hotel Congress event is labeled All Ages, 16+ or 21+, and some change partway through the night (for example, all ages until 10 p.m., then 21+). Check the listing before you buy.

Sources: Calendar, Get Event Tickets

What time do doors open for shows?

Doors at Hotel Congress usually open 30 to 60 minutes before showtime. Each listing shows exact door and show times.

Sources: Calendar, Get Event Tickets

Are there seated shows at Hotel Congress?

Many shows are general admission. Some Plaza Stage and Century Room shows sell premium, rail or table seating; tables often must be bought in pairs, sometimes in fours.

Sources: Plaza Stage, Century Room, Calendar

Are there free events at Hotel Congress?

Yes. Hotel Congress hosts free weekly events, most of them 21+ dance nights. Examples are listed below; check the calendar for current dates.

Sources: Calendar, Plaza Stage, Club Congress

What weekly events happen at Hotel Congress?

Recurring events as of October 2026:

DayEventVenueCostAges
MondayCentury Jazz Orchestra (17-piece big band), from 6:30 p.m.Century RoomTicketed16+
WednesdayJeopardy Bar League trivia, 7 p.m.PlazaFreeAll ages
2nd and 4th WednesdayHot Jazz WednesdayCentury RoomTicketed16+
ThursdayTempo DJ party, 9 p.m.–1 a.m.Plaza / Club CongressFree21+
FridayPURR! dance night, 10 p.m.–2 a.m.Club CongressFree21+
FridayRITMO Latin dance party, 10 p.m.–2 a.m.PlazaFree21+
1st FridayAlchemy dark dance party, 10 p.m.–1 a.m.Club CongressTicketed21+
SaturdayPhenomena with Walters the Don, 10 p.m.–2 a.m.Club CongressFree21+
SaturdayLate Night with Sounds by Posi, 10 p.m.–2 a.m.PlazaFree21+
SundayJazz Jam with Max Goldschmid, 6:30–9:30 p.m.Century RoomTicketed; musicians who sit in get in free16+

Sources: Calendar, Century Room, Club Congress, Plaza Stage

Can musicians sit in at the Century Room jazz jam?

Yes. The Century Room jazz jam with Max Goldschmid opens with a short house-band set, then an open instrumental jam until 9:30 p.m. Musicians who sit in get in free.

Sources: Century Room, Calendar

Is Hotel Congress part of the Tucson Jazz Festival?

Yes. The Century Room is a venue for the HSL Tucson Jazz Festival, hosting festival concerts and the official late-night afterparties.

Sources: Century Room, Calendar

What happens if a show is postponed?

When a Hotel Congress show is postponed, original tickets are usually valid for the new date. Refunds go through the original point of purchase or marketing@hotelcongress.com, as noted on the listing.

Sources: Calendar, Get Event Tickets

Does Hotel Congress have holiday shows?

Yes. Annual Century Room traditions include live performances of Vince Guaraldi’s “A Charlie Brown Christmas” and the Century Jazz Orchestra playing Ellington’s “Nutcracker Suite” each December.

Sources: Century Room, Signature Events, Calendar

Private Events, Shop, Newsletter and Media

Can I host a private event or wedding at Hotel Congress?

Yes. Hotel Congress hosts weddings, rehearsal dinners, corporate events, banquets and private parties. Call 520-622-8848 or fill out the inquiry form on the Private Events page.

Source: Private Events

Which spaces can I rent at Hotel Congress?

Hotel Congress rents out the Century Room, the Cup Cafe, The Lounge, the Hotel Plaza, or the whole property for private events.

Source: Private Events

Does Hotel Congress sell gift cards?

Yes. Hotel Congress sells gift cards, shirts, calendars and accessories at its online shop, shop.hotelcongress.com.

Sources: Gift Cards, Hotel Congress Shop

How do I get presale tickets and promotions from Hotel Congress?

Sign up for the Hotel Congress newsletter at hotelcongress.com to get presale offers, promotions and perks by email or text. You can choose updates about the hotel, Club Congress or the Century Room.

Sources: Hotel, Hotel Congress home

Who do I contact for press or media requests?

Use the Media Requests page under the About menu at hotelcongress.com.

Source: Media Requests

Last updated October 27, 2026